Openings at Glassbox


Technical Writer

Full-time · Intermediate

About The Position

We are looking for a Technical Writer that will join our product team and will be in charge of making our products easy to understand and a breeze to use.

  • A skilled wordsmith that distills technical information with ease and clarity
  • Plan, develop, and maintain user-friendly product documentation such as user manuals, release notes, technical specs and how-to guides
  • Manage updates and revisions to Glassbox’ technical literature
  • Analyze current product documentation to determine usability and make improvements as indicated
  • You will be encouraged to research and deploy contemporary approaches to technical writing, addressing what drives our users as opposed to straight forward feature documentation


  • Bachelor’s degree in a relevant field
  • 2-4 years’ industry experience as an effective technical writer
  • Self-starter with the ability to take end-to-end responsibility for writing tasks
  • Superior written and verbal communication skills, with a keen eye for detail
  • Strong team player with can-do attitude
  • Experienced in documenting APIs and SDKs
  • Native English speaker - a Must

An advantage

  • Previous experience working with Retail/Travel/Financial services
  • Experienced working with Tier One US-based enterprises
  • Background in Computer Science / IT / Cloud / Networking

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