Solutions

Solutions

Customer Experience Analytics

Optimize web & mobile apps Customer Experience.

Understand why people behave the way they do on your digital channels. Measure the impact of online CX on your top line, instantly.

Risk Management and Compliance

Don't leave digital compliance to chance.

Record, store, retrieve and evidence every single session on your website, mobile app and digital advice channels, with a GDPR-compliant platform.

Experience Performance Analytics

Get a 360 degrees view of your Customers' experience.

Measure, monitor, troubleshoot, support and enhance online channels' performance based on business priorities

Customer Support Optimization

Shorten calls, empower care representatives, make Customers happier.

Streamline digital support interactions in call centers

Integrations

Feed Your Data Systems One Absolute Digital Truth!

Create a holisitc ecosystem.

Salesforce Integration

Access 100% of your customers’ website and mobile-app sessions from the Salesforce UI

Improve contact center performance

Insights

Insights

White Papers

White Papers

Download a white paper for in-depth insights.

e-Books

e-Books

Download our industry-specific Digital Transformation e-books

Webinars

Webinars

Register to watch live or on-demand webinars to empower your digital channels.

Events

Events

View one of our latest global events and visit us to find out more about Glassbox

Introduction to Web & Session Replay

Digital customers are becoming more critical to a business’s success. If something is going wrong on your online channels and visitors are not completing transactions, do you have real-time visibility into their behaviour root causes?

Watch Webinar

Please complete the fields below to watch 'Introduction to Web & Session Replay'

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