Security & Privacy

Why Glassbox?

We protect your customers' data

Designed by default to be a big data solution provider for data-sensitive environments, Glassbox is a SOC 2, ISO/IEC 27001:2013 certified and GDPR-compliant platform that caters to your needs and meets the highest security and privacy standards. From user-based data & functional accessibility, LDAP/AD seamless integration, full data encryption to unmatched data masking capabilities (data masking at recording level, restricted viewing, role-based viewing access management), we take digital risk management as seriously as you do.


Four security layers

Sophisticated security and privacy

We take data management seriously, with user-based data and functional accessibility, LDAP/AD integration and full encryption as standard.

Regulatory Compliance

Glassbox enables large enterprises to address the SOC 2 and the EU General Data Protection Regulation (GDPR) requirements.

Advanced masking capabilities

Share digital insights and session records throughout the business with Glassbox’s open API.


Your session recordings are source-proof, time stamped, fully encrypted and stored on your side, and ours.


Who We Work With

We work with international clients in industries ranging from banking to hospitality. Explore some of our existing relationships, and find out how Glassbox could help your organisation undergo a complete digital transformation.
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Success Stories

We’re proud to have helped everyone from market disruptors to global institutions realise their digital potential.


Blogs, White Papers and Insights from Glassbox

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